The following conditions apply to both the Central City Library and the Mobile Library.

Adults (18 yrs and over)

Come to the Library with:

• Two forms of signed identification (e.g. Driver's licence)
• Current proof of your address (e.g. a letter posted to you, a current utility bill)

Print an Adult Membership Form - fill it in and bring it with you.

Teens and Children need to come to the Library with a Under 18 Membership Form signed by a parent or guardian.

A membership card allows you to borrow items from both the Central City Library and the Mobile Library.  You may borrow 2 items when you join.  After these 2 items have been returned, the maximum number that may be issued on one card increases to 40.

Non-Residents

If you live outside Rotorua District you can still join the library.

• Subscription
  Cost $30 per year.  Allows you to borrow from the library and use all the resources.

Conditions of Membership

1.              Your membership entitles you to borrow items from the Rotorua Public Library and the Mobile Library bus, and requires you to return them by the due date.

2.              For your protection and safety, DO NOT lend your library card, or any items borrowed. You are responsible for all items borrowed on your card, and for overdues or other charges incurred on your card.    Let the Library know immediately if your card is lost or stolen.  You will need to produce identification for a replacement card.  Cost $3.

3.              For your own protection you are required to produce your card to borrow items.

NO CARD  =  NO BORROWING  rule applies.

4.              It is illegal to remove any items from the Library without first having them issued at the Issues/Help Desks.  Offenders will be prosecuted.

5.              Two renewals are permitted on most items not required by another member.  Renewals may be made over the telephone, email - Library@rdc.govt.nz. or by logging onto the catalogue at www.rotorualibrary.govt.nz.  Rental items will incur the rental charges again on renewal.

6.              OVERDUES:
Items returned after the due date incur overdue charges, 20c. per day per adult item, and 10c. per day per child’s item (Hot Picks and DVDs are $1 per day).  These charges are calculated upon the return of the item and will be charged to your card.  A reminder overdue notice is sent 10 days after the due date and a second notice at 20 days detailing the cost of the item(s) outstanding.  At 34 days the item is considered lost and an account for the full replacement cost is sent.  Failure to respond within 14 days of this account being sent will result in the outstanding account being passed on to our debt collection agency who will add their charges to the amount payable. 
NB. If a lost item is returned there will still be overdue and administration charges to pay.
An automatic block will be placed on your card for any amounts exceeding $3.00 in total, and it is Library policy to link family cards when there are blocks.

7.              Membership for all children under the age of 18 requires parental/guardian consent.   Parents/Guardians are required to act as guarantor and acknowledge responsibility for all items issued and any charges incurred by children in their care.

8.              Library staff take no responsibility for borrower’s selection of items.  Items specifically labelled for Teens cover a wide range and will not necessarily suit all teenagers.  Parental supervision may be appropriate.

9.              The personal information you provided on joining the library is for the purposes of library consortium administration only. This information will not be provided to anyone else without your prior consent except where the information is sent to a debt collection agency to facilitate the return of lost items or payment of overdue accounts. Your membership will be updated annually.  It is your responsibility to report any change of address.

10.          Your membership may expire if your card is not used to borrow items during any 2-year period.

 PLEASE let the Library know if you would like to discuss your membership, borrowing,

or use of the Library.  

Details of services provided are available from the Library or online at www.rotorualibrary.govt.nz.

WELCOME TO YOUR LIBRARY
Nau mai, haere mai ki Te Whare o te Maatauranga