Covid-19 important information


​​​​​Te Aka Mauri is open.

As of Thursday 14 May, the country will be at Alert Level 2: Reduce. 

Level 2 we are following government guidelines by having contact tracing in place as you enter the building. We are asking customers to maintain physical distancing of 1 metre between groups. The number of people allowed in the building will only be limited when we reach capacity to safely maintain 1 metre physical distancing for customers and staff.  Cleaning of high contact areas has been increased.

There are some things we need your help with: 

Library returns and loans

You are now welcome to return your books through the return slots but we would greatly appreciate you doing this over the coming week to assist our team processing these returns.

Please continue to keep your books at home if you are unwell, socially isolating or in quarantine. When we closed in March we changed the due date for all items that were already on loan to 1 June 2020.

 If you are still unable to return your books by this date we will be happy to extend your loans for a longer period.​  Please phone us on (07) 348 4177 or email​ and explain your situation. You won’t be charged overdue fines or extra rental charges.​

Visiting Te Aka Mauri

All visitors to Te Aka Mauri will be required to comply with our contact tracing measures and additional hygiene measures. 

By installing the SinePro app you will be able to save time by checking into “Rotorua Library” on your phone instead of queueing to complete the paper-based sign in process.

Google Play -

App Store -

Once you have installed the app you will need to create an account, select Rotorua Library from the list of sites and check in. Show your phone to the staff member when you enter so that they can confirm you have checked in.​

​​Limited computer services

A limited number of computers will be available so that we can maintain required social distancing in the public computer room. Staff will be able to assist you from a safe social distance and limited printing will also be provided. 

We ask that you please stay one metre away from people you don’t know, respecting the social distancing of staff and other customers.

eLibrary is still available 24/7 

While you are in social isolation, we encourage residents to continue using our eLibrary resources. These are available free to all library members. Residents without a library card are invited to join as a digital member at This will allow you to make full use of our eLibrary collection.

We have a range of sites you can visit to download and read books, audiobooks, magazines and newspapers using your library card:

  • BorrowBox eBooks and eAudiobooks

  • Wheelers ePlatform eBooks and eAudiobooks

  • RB Digital online magazines

  • PressReader online newspapers and magazines

  • The following databases can also be used remotely to access reliable information for study and research purposes:

  • Ebsco - Australia/New Zealand Reference Centre

  • Ebsco - Master FILE Premier

  • Ebsco - GreenFile 

  • ​Ancestry Library Edition, which is usually available within the library, has been made available to search via eLibrary until 31st M​​ay.

  • eLibrary:​​

Online Programmes and Events

In order to maintain safe social distancing,​ programmes in Te Aka Mauri are still on hold however some are available online. While the building was closed we are put together a programme of online events and activities to keep you entertained. The following programmes will continue during Level 2:

  • He Pi Ka Rere preschool programme online three times a week,
  • New Zealand Sign Language lessons
  • origami video tutorials
  • fun crafts for kids
  • and online LEGO club.

Follow these links to access these online programmes:



For Adults:  Library Activities Online

For Children:  Online Activities for Children

New services launched

The library team are working on a free Click and Deliver service for library members who are over 70, housebound or who have been advised by their doctor to stay home due to existing health conditions. If you have not received a phone call from us and may be interested in this service, please contact us on (07) 348 4177 limited delivery spots available.

We will also be offering a Click and Collect service option. Check our website for more information about this service in coming weeks.

​If you don't have a library card please speak to the team about your options, from full membership to easy access starter card.​

Contact Us

If you wish to contact us you can do so in the following ways:

Telephone: (07) 348 4177


Facebook: @RotoruaLibrary

For more information please visit​.  

Health information

Visit the Ministry of Health or COVID-19 websites for the latest updates, information and advice on COVID-19. ​

Ministry of Health -​

COVID-19​ -​

We look forward to seeing you back in Te Aka Mauri and providing you with online library resources and services.

The Te Aka Mauri Team.​

Page reviewed: 19 May 2020 6:01pm