COVID-19 information page

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COVID-19 information page

Rotorua Library during Traffic Light Red

At 11:59pm on Thursday 2 December, Rotorua moved to Red in the COVID-19 Traffic Light Framework.

The purpose of this update is to explain how this will work at Te Aka Mauri and let you know how you can access library services if you don't have a Vaccine Pass.

In the interests of safety and wellbeing Rotorua Lakes Council has determined that entry to the library and most Council facilities requires proof of full COVID vaccination by all users aged 12 years and 3 months and over, unless they have a medical exemption approved by the Ministry of Health, while Rotorua is in the red traffic light setting.

Getting a Vaccine Pass

My Vaccine Pass is an official record of your COVID-19 vaccination status for use in Aotearoa New Zealand.

There are 3 ways to get your My Vaccine Pass:

The quickest way is through the website My Covid Record.

The library team at Dunedin Public Libraries have created and shared this short online tutorial that takes you through the steps of getting your Vaccine Pass.

Face coverings

All staff and visitors to Te Aka Mauri aged 12 or older are legally required to wear a mask or face covering. If you have a medical exemption please show this to staff when you enter so that we can welcome you come in. You must leave your mask on at all times.

Contact tracing

Visitors must sign into Te Aka Mauri by one of these methods:

  • scanning the COVID QR code using the NZ COVID Tracer app,
  • or filling in your details and placing them in our private contact tracing box

Social distancing

All customers must follow directional arrows on entry, exit and within Te Aka Mauri.

We are now required to enforce a 1 metre distance between staff and customers. This will have an impact on the services we are able to provide.

The number of computers available in our Computer Room has been reduced to facilitate a 1 metre space between users. This service will be self help only with limited printing available. Time limits may be put in place to provide access to computers to those who need it.

The Don Stafford Room on the Second Floor will be open for independent research only. Access to the room will be for a small number of people at a time to ensure social distancing can be maintained safely.

Limited research assistance and readers advisory can be provided by Te Aka Mauri staff.

Finally, please stay home if you are sick.

Access to the Children's Health Hub

The community will continue to have full access to attend appointments at the Children's Health Hub.
Please continue to come to the front entrance to Te Aka Mauri. If you are 12 and over and unable to present a Vaccine Pass you will be asked some health questions before being allowed access to attend your appointment.
You will only be able to access the DHB Children's Health Hub for your appointment, not the library.

Click and Collect

We know how important access to a library service is so if you are unable to access Te Aka Mauri to select your own reading material, we can offer you a contactless Click and Collect service. You can find out more about this service here or please contact us on (07) 348 4177 or by email to learn more.

Use our eLibrary

We encourage residents to make use of our eLibrary resources. These are available free to all library members.

Residents without a library card are invited to join as a digital member at This will allow you to make full use of our eLibrary collection.

Thanks to the New Zealand Library Partnership Programme we have been able to expand our online offerings meaning there is even more for you to read and learn.

We have a range of sites you can visit to download and read books, audiobooks, magazines and newspapers using your library card:

  • BorrowBox eBooks and eAudiobooks
  • Wheelers ePlatform eBooks and eAudiobooks
  • OverDrive online magazines (using the Libby app)
  • PressReader online newspapers and magazines
  • Bridget Williams Books (the online home of great New Zealand Books)
  • Lingogo stories in te reo Māori, Samoan and Tongan
  • Ebsco - Australia/New Zealand Reference Centre Plus
  • Ebsco - MasterFILE Complete
  • Ebsco - MasterFILE Reference eBook Collection
  • Ebsco - GreenFILE
  • Ancestry Library Edition, which is usually available within the library, has been made available to search via eLibrary until 31 December 2021.

Access all of these great resources using your library login at:

Online learning

Take this opportunity to learn something new in our Niche Academy online learning website. Topics available include social media, using eBooks and eMagazines, family history research and more to come.
We will continue to deliver a programme of online events and activities to keep you entertained. Watch Facebook or our YouTube platform for updates.

Health information

Visit the Ministry of Health or COVID-19 websites for the latest updates, information and advice on COVID-19.

Ministry of Health -

COVID-19 -

The Te Aka Mauri Team.

If you wish to contact us you can do so in the following ways:

Telephone: (07) 348 4177


Facebook: @RotoruaLibrary

Please share information about our services with friends and whanau, stay safe and look after each other.

Ngā mihi nui,

The team at Rotorua Library, Te Aka Mauri